Customer Advice
Ramki pride itself on excellent customer service, so if you want to talk to a Ramki engineer for any questions or technical advice please call 020 8813400.
If you smell gas call National Grid on 0800 111 999
- Don’t smoke or strike matches
- Don’t turn electrical switches on or off
- Do put out naked flames
- Do open doors and windows
- Do keep people away from the affected area
- Do turn off the meter at the control valve
- Make sure that the CH (Central Heating) is in the off position
- Place your bleed key on the bleed nipple (this will be at the top, at one side only and could even be at the back, but usually is at one end)
- Turn the bleed key 1/2 a turn anti clockwise to open (you should here the air hissing)
- When water starts to dribble out turn the key 1/2 a turn clockwise to shut it off (Do Not Over Tighten)
If you have a sealed system then the pressure will probably need topping up to 1 bar
